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On-Demand Enterprise-Wide Relationship Management for Partner-driven Organizations

Powertrak Time & Billing

Billing time and expenses is a crucial function for many businesses as the world moves toward a global service-based economy. Field service specialists, professionals of all types, and customer support personnel all need to track a charge for a very precious commodity - their time! And, with mobile workers, a web-based tool is needed to get time entered and into accounting quickly.

In-line Time and Expense Entry	Add unlimited time and expense entries in one easy-to-use form to minimize screen flashing. The system shows you period-to-date totals and entry details to make sure that all time is accounted for and avoid duplicate entries. With Powertrak time and billing administration, you can set up unlimited rates, types and categories to minimize billing disputes and make time entry simple. Powertrak helps you maximize your revenue and keep your staff happy!
Built-in Timesheet verification	Powertrak shows everything that you need to know about a project in one place. Cumulative totals help account for all hours. Multiple status codes show non-chargeable time in the same system to keep data entry simple. Managers can look at all staff activity across all projects to keep revenue on forecast.
Web-based for Anywhere Access	Remote mobile professionals run the new global workforce for many businesses. For both inside and outside staff, access is right inside their browser 24x7 from anywhere in the world. Staff training is minimal and the familiar Microsoft CRM interface keeps administrative costs down. The thin browser-based application gets your people billing fast and saves expense-reporting headaches. Maximize your staff productivity and improve retention today.
Manage Utilization and Realization	Managing complex projects across multiple locations is a tough job. With rapid data entry and thoughtfully categorized hours reports, managers can see who is on track to meet their budgets by projects and by person. Time and Billing shows your chargeable and nonchargeable hours mix and allows easy comparison to standards. Drill into actual billings to see how close you are to maximizing your revenues. The system also highlights personnel and individual project issues. Because everything is web-available, you don't need to learn proprietary applications spend chargeable time in meetings to figure out where you are. Powertrak gives you a simple, efficient way to bill time and manage your staff.
Built on Microsoft CRM	Microsoft CRM provides a safe path for scalability, integration, and business value based on Microsoft .Net and Web Services architecture. Powertrak is built on the same foundation and shares the same data, while providing full extendibility outside the Microsoft CRM schema and database.
Easy set up for Rates, Types and Projects	Powertrak provides a simple administration interface to set things up and make changes. Table-driven values for all work codes, rates, statuses, project attributes and categories mean that you can spend more time billing and less time on system administration. You can tailor the system to get familiar terms, work rates and industry-specific values to provide you with a modifiable, high-function solution.
Quick Access to GL and AR	Integrate to your back-office GL, AR and cash management systems right within Powertrak Time and Billing to save lookup time and keep projects on solid cash footing. For Microsoft Great Plains users, Powertrak gives you an integrated, complete view of all customer data to keep projects under control. With optional workflow and integration modules, Microsoft CRM can actively trigger project status alerts when unfavorable conditions arise and provide integration with a variety of back-office systems.
Optional Advance Functions	Optional Powertrak portal modules provide a complete mobile information source for professionals and channel-driven service organizations. Everything from service logs, order status, serial number detail and knowledge bases are there for professional staff any time and anywhere. Powertrak Education monitors staff and partner certification and skills to make sure that the right personnel are taking care of your customers.
A Complete CRM Solution	Add some of the 25+ Powertrak modules or build your own to keep your unique customer service culture. Tap into the rich Powertrak product heritage of over 8 years of developing robust award-winning solutions-you can have it all today with the safety and comfort of Microsoft CRM to round out a complete one-stop solution.