Powertrak Customer Portal
Improve business potential, add value to your customers, reduce costs and enhance productivity by providing user-specific access to information, applications, and business processes from a single, web-based portal.
Improve business potential, add value to your customers, reduce costs and enhance productivity by providing user-specific access to information, applications, and business processes from a single, web-based portal.
Accelerate productivity! Focus your employee teams to the most
critical customer requests first.
Reduce costs and increase the speed of customer service! Information your customers need is available 24/7 in a format that encourages self-service.
Streamline service processes! Eliminate hassles associated with the most routine service requests such as viewing case status, viewing order and shipping status, and tracking customer account information.
Expand visibility and versatility! Provide access to other systems and web-based applications to your customers directly from within the Customer Portal.
Key Features:
Reduce costs and increase the speed of customer service! Information your customers need is available 24/7 in a format that encourages self-service.
Streamline service processes! Eliminate hassles associated with the most routine service requests such as viewing case status, viewing order and shipping status, and tracking customer account information.
Expand visibility and versatility! Provide access to other systems and web-based applications to your customers directly from within the Customer Portal.
Key Features:
- Account and Contact Phone Book
- Customer incident registration
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Customer Case history and status
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Product/Pricing information
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Customer order/shipping status
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Customer Asset tracking information
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What Our Clients Say:
"After extensive evaluation, we decided to go with Microsoft Dynamics CRM and Powertrak. The combined solution had an intuitive interface that was easy to use and provided a comprehensive view of all account information. The solution also had all the built-in functionality- such as a dealer portal- we needed so we could implement the solution quickly."
Bob Castle
Chief Information Officer
Roland DGA
Chief Information Officer
Roland DGA
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