Microsoft Dynamics CRM 3.0 Call Center
Efficient call center interaction requires simple question/answer presentation, in-line consolidated account information and streamlined follow-up communication. With the Powertrak Call Center module, you can easily qualify leads, run campaigns, close the loop on sales opportunities, handle support and manage service requests inside and outside your organization. Since it is browser-based, it is easy to deploy and easy to train new users. You can handle more transactions at lower cost while improving overall service for partners and customers.
Efficient call center interaction requires simple question/answer presentation, in-line consolidated account information and streamlined follow-up communication. With the Powertrak Call Center module, you can easily qualify leads, run campaigns, close the loop on sales opportunities, handle support and manage service requests inside and outside your organization. Since it is browser-based, it is easy to deploy and easy to train new users. You can handle more transactions at lower cost while improving overall service for partners and customers.
As we continue to add new features into Core, customers benefit automatically
from the 9 years of award-winning functionality and industry-specific
enhancements that come from serving a vertical customer base.
Please review the points that follow for an overview and benefits of Powertrak Core when added to Dynamic CRM 3.0.
Please review the points that follow for an overview and benefits of Powertrak Core when added to Dynamic CRM 3.0.
High-Tech Industry Modules
